Help category
Channels
Connect supported messaging channels and manage how conversations reach your team.
Choose a supported channel, follow its setup flow, and confirm incoming messages.
Channels
How to add a messaging channel to Message Pro
Find the Channel Catalog, choose a channel, complete setup, and verify your first incoming message.
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Connect WhatsApp Business Platform
Connect an official WhatsApp channel to your workspace and test incoming messages and replies.
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Connect WhatsApp by QR and understand the difference
Link a WhatsApp session with a QR code and understand how it differs from the official Business Platform connection.
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How to connect a Facebook Messenger Page
Prepare Facebook Page access and bring Messenger conversations into your team inbox.
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How to connect Instagram messages to your inbox
Connect a professional Instagram account and test incoming direct messages in Message Pro.
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Connect a Telegram channel
Add a Telegram bot to an inbox and test incoming and outgoing messages.
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Connect a LINE channel
Link a LINE Official Account to an inbox and test the connection.
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Install and test website chat
Create a website inbox, install its widget code, and verify messaging.
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