Defined audience
Use available data and labels to select the relevant recipients.
Customer retention
Configure outbound customer messages through suitable channels within consent, provider policies, plan and setup scope.

Message Pro Omni
Capability scope
Campaign or broadcast capabilities available for a channel can be used for an offer, update or newsletter after defining the audience, content and timing.
Templates, consent, fees and sending limits vary by channel provider and country. Requirements are reviewed before launch.
Use available data and labels to select the relevant recipients.
Prepare content and timing according to the campaign goal and channel policy.
When supported by the channel, customer replies return to the team workspace for follow-up.
Workflow
Review consent and policies
Define audience and goal
Approve content and timing
Test and monitor replies
Do not send messages without legal and customer consent where required. External pricing, templates and limits are controlled by the channel provider.
Explore more
Meet the brands that allowed us to show their identity as real customers, without adding unapproved outcomes or figures.
Learn moreApp Store and Google Play downloads are not currently available; links remain in a coming-soon state until launch is approved.
Learn moreBring conversations from connected channels into a shared workspace and give the team one operating context instead of separate tools.
Learn moreTell us the plan, country, channels and integrations you need, and we will document the suitable availability and scope in a clear proposal.
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