Connect the required channels
We define which channels can be connected within each customer's agreed setup.
The Message Pro product
One workspace for customer conversations and team operations
Message Pro Omni is a Message Pro-branded conversation platform powered by Chatwoot. It brings connected channels together with collaboration, automation and integration tools according to the agreed plan and setup.
Message Pro Omni
Customer service, working as one team
Shared team inbox
For the channels connected
Arabic and English
Including RTL support
Chatwoot
The project powering the platform
Platform capabilities
The tools your team needs around the conversation
These are confirmed capability areas in the platform. Exact availability and limits vary by plan, country, and the agreed channels and integrations.
WhatsApp campaigns through the official API
Prepare consent, templates, audience segments and opt-outs, then manage replies to reduce restriction risk without a no-ban promise.
Learn moreCapture leads from ads
Turn click-to-message ads into team inbox conversations, then route them with automation and AI configured for your use case.
Learn moreUnified workspace
Bring the messaging and email channels connected for your setup into a shared inbox instead of monitoring each one separately.
Learn moreCustomer context
Keep contacts, conversation history, labels and custom attributes together in the same workspace.
Learn moreTeam collaboration
Assign conversations to teammates, use private notes, and organize work through teams and inboxes.
Learn moreAutomation and routing
Create rules to route conversations and handle repeatable operational actions according to the agreed plan and setup.
Learn moreReporting and CSAT
Review team operational reports and use customer satisfaction surveys when included in the configured scope.
Learn moreAPIs and integrations
Connect required systems through APIs, webhooks and the integrations selected and configured for the project.
Learn moreHow it works
From incoming message to operational insight
Route the conversation
The conversation reaches the relevant inbox or team using assignment and enabled rules.
Work with shared context
The team sees the conversation history, contact data and private notes available to them.
Improve operations
Use the reporting, automation and integrations included in your plan and configuration.
Clear availability, no overclaiming
Core, configuration-dependent and coming next
Core platform
Conversations, contacts and teamwork
Shared inbox, contacts, assignment, private notes, teams, labels and custom attributes.
Plan and setup dependent
Channels, automation and AI
Included channels, automation limits, AI features and integrations are defined by the plan and account configuration.
Product roadmap
Voice and calls are coming soon
Voice and calling are in development and are not part of the currently available service.
Regional presence
Clear information for Egypt and Saudi Arabia
Pricing varies by contracting country, so we publish confirmed local information and define pricing in a written proposal.
Message Pro in Egypt
The product name used in Egypt is Message Pro, with a proposal prepared around the operating requirements.
Egypt pageMessage Pro in Saudi Arabia
Local sales and obligations are handled through our agent, Business Building, with registration details published on the Saudi page.
Saudi pagePlans
Starter, Growth, Advanced
Message Pro is offered in three plans. Pricing and detailed entitlements vary by country and setup, with the written proposal as the final reference.
Plan 1
Starter
Country-specific pricing
Plan 2
Growth
Country-specific pricing
Plan 3
Advanced
Country-specific pricing
Define the right Message Pro scope for your team
Tell us the contracting country, team size, required channels and integrations, and we will document what can be configured and the suitable plan in a written proposal.
Create your account