Why Message Pro Omni?

A conversation platform configured around how you work

Message Pro Omni is powered by our Chatwoot-based project, with Message Pro branding, an Arabic experience and channel, automation and integration options defined for each customer.

Team conversations in one place

Connected channels are brought into shared inboxes with a clear history for each conversation and contact.

Structured, configurable operations

Use assignments, teams, labels, attributes and automation rules to support your operating model.

AI based on your setup

The AI agent can reply automatically, update customer data, perform configured actions and hand off to a human according to the plan and setup.

Arabic and English experience

An interface that supports Arabic and right-to-left layouts alongside English.

Create an account and start

Registration is available directly; after creating an account, you can enter the workspace and begin preparing the team and channels.

APIs and integrations

Use available APIs, webhooks and integrations to connect conversations with other workflows and systems.

A good fit when...

More than one person handles customer conversations, you use multiple channels, or you need structured assignment, follow-up, reporting and system integrations.

You may not need it when...

One person handles a very small number of conversations from a single channel without needing assignment, automation or reporting.