Team conversations in one place
Connected channels are brought into shared inboxes with a clear history for each conversation and contact.
Why Message Pro Omni?
Message Pro Omni is powered by our Chatwoot-based project, with Message Pro branding, an Arabic experience and channel, automation and integration options defined for each customer.
Connected channels are brought into shared inboxes with a clear history for each conversation and contact.
Use assignments, teams, labels, attributes and automation rules to support your operating model.
The AI agent can reply automatically, update customer data, perform configured actions and hand off to a human according to the plan and setup.
An interface that supports Arabic and right-to-left layouts alongside English.
Registration is available directly; after creating an account, you can enter the workspace and begin preparing the team and channels.
Use available APIs, webhooks and integrations to connect conversations with other workflows and systems.
More than one person handles customer conversations, you use multiple channels, or you need structured assignment, follow-up, reporting and system integrations.
One person handles a very small number of conversations from a single channel without needing assignment, automation or reporting.