Start with your account, then bring available channels, team operations, AI and integrations together around the use case you need to solve.
Use cases
The same capabilities can be used differently depending on your team's responsibilities, channels and workflow.
Bring support messages into a shared inbox and distribute them across the team with customer history, private notes and statuses.
Organize incoming enquiries, define follow-up ownership and use data, labels and rules to keep every conversation on a clear path.
Let the AI agent reply automatically, update customer data, perform configured actions and hand the conversation to a human when needed.
Connect available channels inside one workspace instead of monitoring every channel and account separately.
Start directly
Register directly and enter the workspace.
Choose the available channels your team uses.
Add users, teams, inboxes and permissions.
Enable the routing, automation and AI that fit the operation.
Create the account, enter the platform and use the Help Center to prepare your first team and channel.
Create account