Available now
WhatsApp, Messenger, Instagram, Telegram and LINE are available for connection and configuration.
Plan and setup dependent
Connect the workspace
Channels and Integrations
Connect WhatsApp, Messenger, Instagram, Telegram and LINE inside the workspace. TikTok is the only integration in this list that is coming soon.
Message Pro Omni
Channels and Integrations
Capability scope
How does it work inside Message Pro?
Message Pro currently supports WhatsApp, Facebook Messenger, Instagram, Telegram and LINE. Required channels can be connected to the shared inbox using the customer's accounts and setup.
TikTok is coming soon. Voice and calls are also on the future product roadmap.
External systems can also be connected through APIs, webhooks or a custom integration after reviewing required data, flow direction and operational responsibilities.
APIs and webhooks
Use available interfaces and events to connect the workflows agreed for the project.
TikTok coming soon
TikTok integration is coming soon.
Workflow
A clear path from setup to follow-up
Select required available channels
Review accounts and permissions
Configure and test the connection
Document enabled channels and integrations
Availability note
WhatsApp, Messenger, Instagram, Telegram and LINE are currently live. TikTok is coming soon. Required accounts, external fees and API limits depend on provider, plan and setup.
Explore more
More product pages
Voice and Calls
Voice and calling are in development and are not currently available as part of the Message Pro service.
Learn moreCapture Leads from Social Media
Bring incoming messages from connected social channels into one team inbox and start follow-up as soon as the conversation arrives.
Learn moreCapture Leads from Your Website
Receive website visitor conversations in Message Pro and route them to the team or the configured AI flow.
Learn moreDoes this capability fit your team's workflow?
Tell us the plan, country, channels and integrations you need, and we will document the suitable availability and scope in a clear proposal.
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