From QR to conversation
Use a code that opens the configured channel instead of a separate paper form.
Plan and setup dependent
Lead capture
Capture Leads from Offline Touchpoints
Turn offline touchpoints—such as a branch, event or printed material—into a link or QR code that starts a conversation on a connected channel.
Message Pro Omni
Capture Leads from Offline Touchpoints
Capability scope
How does it work inside Message Pro?
An approved channel link or QR code can be used at a branch, exhibition or on printed material to move a customer from an offline touchpoint into a digital conversation.
When the conversation starts on a connected channel, it reaches Message Pro and the team can use an opening message, label or routing flow suited to the source.
Clearer source
Use a distinct link or opening message to help identify the touchpoint when possible.
Inbox follow-up
The conversation enters the team workspace with the same assignment and follow-up tools.
Workflow
A clear path from setup to follow-up
Choose the touchpoint
Select the connected channel
Create the appropriate link or QR
Test scanning and conversation arrival
Availability note
Available source data depends on the link, channel and setup. We do not claim full advertising attribution unless it is configured and verified.
Explore more
More product pages
Qualify Leads in Conversation
Collect important information inside the conversation, update customer data and route suitable cases to the team with context.
Learn moreBook Appointments in Conversation
Collect an appointment request in conversation and connect it to an action or integration implemented for the customer's system and project scope.
Learn morePromotions and Newsletters
Configure outbound customer messages through suitable channels within consent, provider policies, plan and setup scope.
Learn moreDoes this capability fit your team's workflow?
Tell us the plan, country, channels and integrations you need, and we will document the suitable availability and scope in a clear proposal.
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